We are pleased to announce that we have received the quality management system certification ISO 9001: 2015. It was solemnly presented by Jānis Švirksts, Managing Director of BM Trada Latvija.
“Implementing a Quality Management Framework is a strategic decision that can help improve its overall performance and provide a solid foundation for sustainable development initiatives. This international standard uses a process approach that includes a PLAN – DO – CHECK – ACT (PDCA) cycle and risk-based thinking. This approach allows the organization to plan processes and their interactions.” (ISO Standard)
The benefits for the college of implementing a quality management system based on an international standard are:
- the ability to constantly provide a service that meets the customer and legal requirements;
- increased opportunities to improve customer satisfaction;
- dealing with the risks and opportunities associated with its context and objectives;
- ability to demonstrate compliance with certain quality management system requirements.
The college management has also obtained a certificate in the quality management system.
Obtaining the ISO certificate was part of the set objectives of ESF Project No.188.8.131.52 / 18 / A / 002 International College of Cosmetology – a Participant in Sustainable Economic Growth and Good Governance.